How to fix problems with Google Play Instant

Turn Google Play Instant on or off

Clear data for a specific instant app

Tip: You may also want to go to your Account page to manage apps you have connected to your Google Account. Note that any information you shared with the developer is subject to the developer's privacy policy, so contact the developer if you wish to manage this information.

Check your web connection

Check that you have a WiFi or mobile data connection which is active and working. A simple way to do this is by searching the web. Click on this link to search Google for cats. If you see information on cats, your internet connection is probably not the issue. 

If that search doesn’t work, connectivity might be a problem. Try to fix your connectivity issues.

Try to reload the app

Use the web instead

Your payment won't go through

I want to use a different payment method / option

1. On your device, open the Settings app .
2. Tap "Apps & notifications" which will show recently opened apps at the top.
   
3. Tap any app to see more details about the app. Instant apps you've used will also appear in the list of recent apps in your phone overview menu .